Locktober Logo

Privacy Policy

Effective date: March 27, 2026

Locktober.com (“we,” “us”) operates this website as an online store for adult-oriented products and related content (such as product guides). This policy describes how we collect, use, and share personal information when you visit the site, use the shopping cart, or complete a purchase. We aim to be clear and proportionate: we collect what we need to run the store, fulfill orders, and comply with the law.

1. Information we collect

1.1 Information you provide

  • Checkout and orders. When you buy from us, you may provide contact and fulfillment details such as your email address, shipping name and address, and payment-related information. Payment card details are collected and processed by our payment processor (Stripe); we do not store your full card number on our servers.
  • Support and inquiries. If you email us (for example at support@locktober.com), we receive the contents of your message and your email address.

1.2 Information collected automatically

  • Cart (browser storage). Your cart is stored locally in your browser so it can persist between visits on the same device. It is not synced to our servers until you proceed to checkout.
  • Technical and usage data. Like most websites, our hosting and infrastructure may log information such as IP address, browser type, approximate region, referring/exit pages, and timestamps. We use this to operate the site, diagnose issues, and protect against abuse.

1.3 Order records

After you pay, we retain order information needed for fulfillment, customer support, accounting, and legal obligations. That may include line items, amounts, currency, email, shipping address, and identifiers our payment processor associates with the transaction (such as checkout session or payment IDs).

2. How we use information

We use the information above to:

  • Provide the website, shopping cart, and checkout flow;
  • Process payments and prevent fraud;
  • Ship orders and communicate about your purchase (for example order status or issues);
  • Send operational emails related to transactions you initiate;
  • Maintain security, enforce our terms, and comply with legal requirements;
  • Improve reliability and fix bugs.

We do not operate a public profile or content-sharing platform on this site; we do not rely on your uploads of photos or videos as part of the core service described here.

3. How we share information

We share information only as needed to run the business:

  • Payment processing. Stripe processes payments and related customer data according to its own terms and privacy policy. You may also see Stripe’s branding during checkout.
  • Email delivery. Transactional or operational messages may be sent through a third-party email provider we configure for that purpose.
  • Hosting and infrastructure. Our site and databases run on third-party cloud or hosting services that process data on our behalf.
  • Legal and safety. We may disclose information if required by law, legal process, or a lawful request, or to protect the rights, safety, and security of our customers, the public, or our services.
  • Business transfers. If we are involved in a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction, subject to appropriate safeguards.

We do not sell your personal information for money as traditionally defined in “sale” opt-out regimes.

4. Retention

We keep order and transaction records for as long as needed to fulfill orders, meet legal, tax, and accounting obligations, and resolve disputes. Technical logs are kept for a limited period according to operational and security needs. Local cart data remains in your browser until you clear it or we change the storage mechanism.

5. Security

We use reasonable administrative, technical, and organizational measures appropriate to the nature of the data we handle. No method of transmission or storage is completely secure; we encourage you to use a strong, private device and connection when shopping for sensitive products.

6. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or export certain personal information, or to object to or limit certain processing. To exercise these rights, contact us at support@locktober.com. We may need to verify your request before responding.

If you are a California resident, you may have additional rights under the CCPA/CPRA (for example to know categories of information collected and to opt out of certain sharing, where applicable). Contact us using the address above; we will not discriminate against you for exercising privacy rights.

7. International visitors

If you access the site from outside the United States, your information may be processed in the United States or other countries where we or our vendors operate, which may have different data protection laws than your jurisdiction.

8. Age

This site is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, contact us and we will take appropriate steps to delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date. Material changes may be called out on the site or by email where appropriate.

10. Contact

Questions about this policy or our practices: support@locktober.com.